ajc healthcare
Alan Jones, MBA Managing Consultant,
ajc healthcare 29 Love Lane, Petersfield, Hants, GU31 4BP
Tel: 01730
265718 Fax: 01730 265718 |
NHS Review (March 2005) - NHS Foundation Trusts
NHS Review - A monthly snapshot on the NHS of
interest to Regional managers & Sales Teams
NHS Foundation Trusts
In the last
issue of NHS Review we had a look in detail at some of the recent developments
around managing long term conditions (LTC) - this of course of great interest
to primary care teams involved with asthma, COPD, diabetes, CHD, depression,
etc. This month we take a look at NHS Foundation Trust (FT) Hospitals - this
clearly more likely to be of interest to secondary care teams - but again we
will pick up the latest developments around LTC. FTs and LTC are but just two
major NHS initiatives 'on the boil' at the moment and next month we will have a
look in a bit of detail at the new community pharmacist contract, which kicks
in then. This is also briefly mentioned below.
NHS Foundation Trusts (continued)
(Published 1st February 2005)
The ideas around foundation trusts largely
fell out of document Shifting the balance of power with its emphasis on giving
local health communities more responsibility and accountability in delivering
local healthcare. The idea was for FTs to be controlled and run at a local
level by people from the local community and from the Trust itself and not at a
national level. FTs however will remain part of the NHS, subject to NHS systems
of inspection and will treat patients according to NHS standards. .
The
first thing worth noting about Foundation Hospitals is that their birth has not
been controversy-free! While they were being established many questions were
asked such as: will they lead to a two-tier service? Is the NHS to be
privatised? And for NHS managers, how much financial freedom would they really
have? In fact, during parliamentary debate on FTs in 2003, nearly 50 rebel
Labour MPs, led by former Health Secretary Frank Dobson, defied the government
and voted against plans to introduce the new Trusts. And written evidence from
the NHS Confederation and the NHS Alliance submitted in 2003 to the Health
Select Committee's inquiry on FTs showed that these two organisations were
particularly worried about the level of attention on the role of the acute
sector at the expense of PCTs. "The principle that people get much more freedom
from central control is absolutely right. However, if it is right for some, it
is right for all. There is no point just developing the hospital end of the
system, said Nigel Edwards, Confederation Policy Director. So Nigel is talking
here about the possibility of Foundation PCTs
. The Commons Health Select
Committee then published a highly critical report on foundation hospitals.
(http://www.parliament.uk/parliamentary_committees/health_committee.cfm.
And early applicants found that a three star rating was not quite
enough to guarantee Trusts foundation status with aspiring candidates having to
face a round of tough assessment to ensure their high performance was
sustainable. The Treasury was also concerned that the new 'public interest
companies' might engage in a borrowing free-for-all, leading to possible
bankruptcies so it was agreed that a new independent regulator would be set up
(now called Monitor).
The DH's A guide to NHS foundation trusts
(http://www.dh.gov.uk/assetRoot/04/06/30/00/04063000.pdf) is a useful
easy-to-read overview on foundation trusts and this is a must read for hospital
teams. The ten key points are interesting. Foundation Trusts will:
- Be
firmly part of the NHS and subject to NHS standards - Be established as
independent Public Benefit - Be democratic - Prevent privatisation of
the NHS - Operate within a clear accountability framework - Be there to
treat patients, not to make profits or to distribute them - Be at the
cutting edge of the Government's commitment to devolution - Not be about
elitism - Work in partnership with other NHS organisations - Be able to
direct their services more closely to the communities they serve
But FTs
remain a thorny issue for New Labour and there seems to be a real tension at
the heart of this policy. On the one hand, the government has presented the new
Trusts (especially to managers) as independent entrepreneurial organisations,
whilst on the other hand, they have been sold (especially to sceptical MPs and
the public) as a new form of local representative organisation. Please note
that the King's Fund has produced a useful independent briefing on FTs at
www.kingsfund.org.uk/pdf/briefing8sept03.pdf.
Professor David Hunter,
Professor of Health Policy and Management at Durham University, has heavily
criticised FTs. He has said, "The closer one looks at the policy on foundation
hospitals the more it resembles the Swiss cheese model of policy making. It is
riddled with holes. Not that this has ever stopped policy-makers imposing their
cherished schemes on a sometimes reluctant NHS." Also see In place of Bevan?
http://www.catalystforum.org.uk/pdf/foundation.pdf] for a detailed analytical
and highly negative critique from Professor Allyson Pollock and her team at
University College London. Here it is argued that the latest reforms pave may
even herald the end of Anearin Bevan's vision for the NHS - a major 'policy
reversal' by New Labour
.. Note that the new Trusts are run on a
two-board model, with the main board supplemented by a local stakeholder
council (a Board of Governors) of around 20-30 local people representing
community interests and staff. But Professor Rudolf Klein has argued strongly
that membership of the governing boards will be unrepresentative and skewed
towards those with intense, possibly atypical, views about the NHS and will
reflect the organising activities of pressure groups. And the 'democratic
mandate' of the first wave has also been slammed by some following seemingly
widespread apathy over the Trusts' board of governor elections. Apparently
around 20% of the publicly elected seats were uncontested, or have been left
vacant because no candidates came forward. So where are we now? Well
coming right up to date, it is worth noting that some Foundation Trusts are
already beginning to say that they are failing to see the benefits of their new
found status with a few Chief Executives complaining of 'unfair' treatment from
the DH and interference by SHAs - and FTs were supposed to be the vanguard of a
policy shift promising greater autonomy for NHS organisations! And the new
policy has run into significant problems in Bradford, where the new Trust
quickly got into the red. This led to a special investigation by Monitor and
the exit of the hospital's Chairman
. Many folk expressed surprise that
Bradford Teaching Hospitals NHS Foundation Trust (one of the very best
organisations under the old regime) was suddenly and completely overwhelmed by
the challenges it faced as a new FT - after all the majority of pressures on it
were being shared by many other Trusts the country over (implementation of the
new consultant contract, NPfIT, etc). So if this near 'meltdown' can happen to
a highly regarded three-star organisation like Bradford, then it might happen
anywhere! This has to be a stark and urgent warning for the DH/NHS going
forward.
The failure seemed to be particularly down to really poor
financial management and some have thus suggested that NHS financial management
is actually not 'fit for purpose' in the new era of FTs and PbR. FTs will thus
have to get a much better handle on what is happening to their costs. So note
that the Audit Commission has just formed a financial management advisory group
to try and raise the quality of financial management, chaired by Jennifer Dixon
from the Kings Fund. And Monitor will now likely put any new FTs applicants
through even more stringent financial analysis, particularly looking at the
effectiveness of the non-executive directors over hospital financial
governance.
. However note too that there has been some criticism
of Bradford's treatment since in terms of financial governance it seems to have
been treated more like a plc and unfairly measured against commercial financial
standards and new governance now operating in the corporate world following the
Enron collapse - stuff like the measurement of 'short-term liquidity' when
really the hospital is not a company but government agency! The Bradford
debacle also seemed to demonstrate 'rampant gaming' and adversarial health
politics between the PCT and the Trust (in terms of invoicing) and so yet
another DH initiative being established is a tough new NHS constitution being
drawn-up to prevent health economies sliding into bitter 'Bradford-style'
warfare in this new era of FTs and PbR
..
What does all this
mean?
For companies some judgement may be needed here as to the real
likely impact of these new hospitals on the business. For hospital sales teams
working FTs, some awareness on this new policy initiative is crucial as local
prescribing policies may be subject to change. Foundation Trusts will also be
getting involved in local marketing initiatives and there may well be
opportunities here. So it would be well worth folk having a look at
www.nhsft-regulator.gov.uk as there are direct links here to each of the
expected 35 Foundation Trusts to be in place by April 2005. Public consultation
documents are available on all applicants and these should be invaluable to
both local hospital representatives and NHS influencers. The information here
should allow some 'fine-tuning' of local account management plans.
Some other areas of interest this
month As well as a main feature each month, we will also be picking up
on a few other areas for you.
Back to LTC
LTC is such an important area for companies
to track and so we return to it again this month. Is the new LTC
model evidence-based?
The Evercare model of intensive care
management for the vulnerable over-65s came under fire last month with
independent research from both the Universities of Manchester and Sheffield
appearing to show that the 10 English pilots seem to have had little effect so
far on cutting emergency hospital admissions. The study found that the use of
the model of case management developed by US company United HealthGroup had
only cut hospital admissions by less than 1% amongst the elderly population
targeted. See www.npcrdc.man.ac.uk. But coming back on this, Richard Smith,
Chief Executive UHG Europe, said that the important question was not 'Does case
management work?' but rather 'How can it be made to work optimally?" And Health
Minister John Hutton said, "Evercare is just one of a range of different models
that we are learning from. We are confident that our model is the right one for
the NHS." Also please note that the 'official' evaluation interim report
results on the Evercare pilots have also now been published by NatPaCT. The
report (Evercare evaluation interim report: implications for supporting people
with long-term conditions) discusses all the Evercare pilots in the UK and how
they have worked, and looks at some alternative models. The report includes the
policy implications of the findings so far and should be useful for account
management plans related to these pilot PCTs. Also see NatPaCT.
Nurses & LTC But improving care for people with long
term conditions will remain a priority for the government and one in which
nurses will play a central role. So please note that also published last month
was Supporting people with long term conditions: liberating the talents of
nurses who care for people with long term conditions. This supplements
Supporting people with long term conditions: A Social & Healthcare Model
described in the last issue. It summarises what government policy for LTC means
specifically for nursing - for example community matrons will be able to
directly refer patients to hospital consultants if necessary and order
diagnostic tests. Also see a useful NHS Confederation briefing paper on
community matrons at www.nhsconfed.org/publications. EPP
The Expert Patients Programme (EPP) will now be 'mainstreamed' and the DH
has called for all PCTs to manage the local delivery of the programme. See
mainstream phase of EPP and a letter from the CMO to PCT Chief Executives at DH
publications. And a self care manual with lots of practical examples has also
been published. This compendium sets out to draw together evidence from service
models in the UK to consider how self care support models might be more widely
transferred and used. Also see DH publications.
New Pharmacy Contract
New NPA Materials
The new
pharmacy contract will fundamentally alter community pharmacy practice and will
thus likely have a significant impact on companies. The National Pharmaceutical
Association (NPA) has recognised that getting the very best from the new
contract will be a considerable challenge and so has launched a range of new
materials. These include a distance learning training course From Prescription
to Patient, which aims to prepare pharmacists to meet the competencies required
to provide advanced services under the new contract. The NPA has also launched
New Directions - the complete NPA guide to the new pharmacy contract. And
further, NatPaCT's primary care contracting team has released two new resources
on the new community pharmacy contractual framework.
ajc healthcare - making sense of healthcare reform
Alan Jones is an independent
health policy analyst and adviser. He writes and presents widely on the New
NHS. Alan spent some 20 years in the Pharmaceutical Industry in a variety of
sales, marketing and business development roles including some 10 years at
Glaxo Wellcome UK where he was responsible for relationship building between
Glaxo Wellcome and the Department of Health, and in developing a corporate
understanding of current NHS policy initiatives and their likely implications
and impact on the business. Tel: 01730 265718 | Fax: 01730 265718
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